Freedom Host Secure Email
The quickest and easiest way to access your emails is via “Freedom Hosting Mail” our Secure Webmail App. This works in all major web browsers and even on your phone.
To access your emails, just click here: https://mail.freedomhost.uk/
For ease of use, we recommend using an email client app such as: Apple Mail, Spark, Thunderbird or Outlook. You can set up your email to use any of these apps using the IMAP set up instructions below.
IMAP Settings
Please Note: These are generic instructions, steps may differ slightly, depending on which email client app you are using.
Setting up your email client (such as Outlook, Thunderbird or Mac Mail) to work with Freedom Host Mail is pretty straightforward and easy, as long as you’ve got the correct credentials! One of our team will have provided you with your email address and password, once you have received this information you can log in using IMAP. As of March 2016, we no longer support POP.
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Open your chosen email client
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Create a new account
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Locate the IMAP settings area
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Enter the following:
| Field | Enter |
|---|---|
| Username | Your full email address (i.e: john@mydomain.com) |
| Password | Your email account password |
| Incoming Mail Server (IMAP Host) | mail.freedomhost.uk |
| Incoming Port | 143 |
| Authentication Type | Password |
| Encryption | STARTTLS or TLS |
| SPA | NOT Required |
| Outgoing Mail Server (SMTP Host) | mail.freedomhost.uk |
| Outgoing Port | 25 or 587 |
| Authentication Type | Password |
| Encryption | STARTTLS or TLS |
| SPA | NOT Required |
Please Note: Even though your mobile phone (particularly Apple Devices) label the Outgoing Mail Server fields as Optional, you must enter them for your email to work correctly.
Changing your Password
Once we have set up your email account, it’s advisable to change your password* as soon as possible. You can do this by navigating to the “Settings” area of our Webmail here: https://mail.freedomhost.uk
*Make it something strong and hard to guess!
Special Folders
Some email clients, especially newer versions of Outlook, sometimes require your special folders to be specifically set on Freedom Host Webmail. If you do not see a “junk” folder, or a “sent” folder when using your email client app, then you’ll need to set the special folders manually.
To do this, navigate to the “Settings” area of our Webmail here: https://mail.freedomhost.uk, then head to “Special Folders” and choose the appropriate folders from the drop down list to keep your Draft, Sent, Spam and Deleted Items.